Careers

Please send resume as an attachment to info@cirbn.org

Title: Network Engineer
Location: Bloomington/Normal, IL

Requirements for this position:

  • Responsible for the configuration, testing and installation of the wired network equipment, which includes inside CIRBN customer buildings and designated distribution sites in each rural community and Bloomington/Normal.
  • Coordinate with wireless consultants on the connection of the wireless bridges into the CIRBN backbone.
  • Design and document an IP address scheme for egress, backbone, distribution and access layer of the network.
  • Coordinate with Chief Technology Officer and partners to understand networking needs such as connectivity between sites, egress, etc.
  • Document customer and distribution site network information including cable records, and logical and physical topology of the network using an application such as MS Visio.
  • Coordinate with an outside vendor on the monitoring of the CIRBN network.
  • Troubleshoot and resolve network issues as they arise.
  • Troubleshoot and resolve customer support issues as they arise.
  • Provide pre-sales technical support for new business opportunities
  • Provide weekly status and outage reports to Executive Director.
  • Work nights and weekends as needed to resolve network issues, minimize customer impact during maintenance windows, and to resolve after hours customer support issues.
  • Perform other duties as assigned by management.

Non-Technical Skills:

  • Greet clients, establish rapport, project a professional tone, calm stressed or upset clients and document all details.
  • Prove initiative by seeing and doing what needs to be done; learn quickly.
  • Speak with confidence using facts.
  • Demonstrate willingness and ability to share new and different ideas.
  • Utilize excellent written communication skills every day.
  • Exhibit superior phone skills.
  • Maintain composure in a fast-paced environment.
  • Able to provide and receive honest feedback.
  • Valid driver’s license.

Benefits Include:

  • Group medical insurance through Blue Cross Blue Shield
  • Group dental insurance
  • Vision insurance
  • 457 retirement savings plan and Roth IRA plans
  • Flexible spending plan
  • Holidays
  • Personal convenience days
  • Vacation leave
  • Sick leave
  • Paid training and certifications
  • Employee Assistance Program (EAP)
  • Wellness program
  • Employee credit union
  • Legal consultations